Privacy Policy
Last updated: September 3, 2026
This Privacy Policy explains how Orlando Clean Air Co ("we," "us," or "our") collects, uses, and protects your information when you visit our website or request our air duct and dryer vent cleaning services. By using our website or contacting us, you agree to this policy.
1. Information we collect
We collect information you give us directly and some information automatically:
- Information you provide: your name, phone number, email address, service address, and details about the property or system you want serviced, submitted through our quote form, by phone, or by message.
- Information collected automatically: basic technical data such as your device type, browser, general location, and how you use our website, gathered through cookies and similar tools. See our Cookie Policy.
2. How we use your information
- To respond to your requests and provide quotes.
- To schedule, perform, and follow up on Services.
- To contact you about your appointment or account.
- To improve our website and services.
- To send updates or offers, only where permitted, and you can opt out at any time.
- To meet legal, tax, and safety obligations.
3. How we share information
We do not sell your personal information. We may share it only with:
- Trusted service providers who help us run our business, such as scheduling, payment processing, and website or analytics tools, under agreements that protect your data.
- Authorities when required by law, or to protect our rights, safety, or property.
4. Cookies and analytics
Our website may use cookies and analytics tools to understand traffic and improve your experience. You can control cookies through your browser settings. For details, see our Cookie Policy.
5. Data retention
We keep your information only as long as needed to provide Services, meet legal and accounting requirements, and resolve disputes. When it is no longer needed, we securely delete or de-identify it.
6. Security
We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your choices and rights
- You can ask us what personal information we hold about you and request a correction or deletion, subject to legal limits.
- You can opt out of marketing messages at any time by replying stop or contacting us.
- You can disable cookies in your browser.
8. Children's privacy
Our website and Services are intended for adults. We do not knowingly collect personal information from children under 13.
9. Third-party links
Our website may link to other sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. The updated version takes effect when posted here, with a revised "Last updated" date.
11. Contact us
Questions about your privacy? Reach us at:
Orlando Clean Air Co
Phone: (407) 758-4806
Email: Hi@orlandocleanair.com
Serving Orlando & Central Florida